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One Contact lands card services executive
Toronto, Ontario (May, 2010) – One Contact has secured a leading client services executive from the card services industry to head North America Sales.
The company continues to focus on Retail, Telecom, Financial Services and Utilities. Most customers in some way have a card offering from loyalty programs to pre-paid credit cards that requires customer service, application processing, customer acquisition and related services. As part of the company’s strategy to compliment our already strong offering base, One Contact secured this key hire to develop those markets further.
“This is a key milestone and marks the continued investment in leading industry personnel. We want our customers to talk to resources at One Contact that know their vertical cold. Imparting experiences and ideas on a collaborative basis is most important in terms of customer value creation. Executing on those ideas is our specialty. ” said Michael Hilmer, CEO OC Communications Group.
About One Contact Inc.
One Contact Inc. is a North-American provider of Business Process Outsourcing services principally in the areas of inbound customer service, outbound sales, data entry and transcription work, and on-demand services which includes infrastructure accessibility for bursting of programs.
The company continues to focus on Retail, Telecom, Financial Services and Utilities. Most customers in some way have a card offering from loyalty programs to pre-paid credit cards that requires customer service, application processing, customer acquisition and related services. As part of the company’s strategy to compliment our already strong offering base, One Contact secured this key hire to develop those markets further.
“This is a key milestone and marks the continued investment in leading industry personnel. We want our customers to talk to resources at One Contact that know their vertical cold. Imparting experiences and ideas on a collaborative basis is most important in terms of customer value creation. Executing on those ideas is our specialty. ” said Michael Hilmer, CEO OC Communications Group.
About One Contact Inc.
One Contact Inc. is a North-American provider of Business Process Outsourcing services principally in the areas of inbound customer service, outbound sales, data entry and transcription work, and on-demand services which includes infrastructure accessibility for bursting of programs.